Easy to book. We rented the 27 Ft Topaz which isn't a new trailer but was very clean with no damage. All set up, fridge and freezer on, air conditioning on, sewer and water set up for us. We just moved in. The trailer was perfect for 2 adults and 2 kids. We cleaned up after ourselves and walked away at the end of the week. I don't know how the experience could get any better. We will definitely book with them again.